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Module

Module 5

5.0 Aims

5.1 Behaviour
      Changes

5.2 Strategies

5.3 Analysing
     behaviour

5.4 Behaviour
     management

     Case study A
     Case study B

5.5 Understanding
      anger

5.6 Managing
     escalating
     situations

5.8 Resources

5.9 Take the Test

7.Case management    
8.Supervising staff 


Feedback
Acknowledgements
Copyright

 

 

 

 

 

 

 

 

 

 

 


Self Study

Module 5

5.4a Behaviour management Case study A : Jack

Case scenario A – Jack

Personal details
Jack is 44 years old.
He lives at Hoxten Park with his wife, who works full time.
They have two children aged 15 years and 6 years.
Pre-injury hobbies include model shipbuilding and gardening (his wife has reported that he takes great pride in his garden).

Details of injury
Jack was working as an electrician and fell off a roof. He sustained a frontal brain injurys and has residual weakness in his left arm.
Neuropsychological assessment indicated that he is concrete and rigid in thought. At times he can also be inflexible and mildly impulsive. His memory/learning ability remain fairly intact.

Goals within TLU
Jack spent some time in the acute rehabilitation ward in hospital before transferring to a share house in the community (a Transitional Living Unit or TLU) to continue rehabilitation. The primary goal within the TLU is to assess his independence and increase the functionality of his left arm

Problems arising
The TLU is currently full of young males, with whom Jack has nothing in common. Staff find that he constantly gravitates toward them and that he is always hovering around the office doorway.
When he speaks with staff, it is mostly to complain about the other residents (complaints range from ‘dobbing on them’ about tasks not completed to criticisms of their character and the ‘youth of today’).
On the odd time, staff have witnessed low level frustration toward the other residents, with the occasional verbal outburst. No real aggression has been noted.

Questions

  • What is the main problem
  • What do you want the outcome to be?
  • Is there anything currently reinforcing this behaviour (Are staff making this worse?)
  • What potential reinforcers are available to you?
  • Devise a way to use this reinforcer to manage this behaviour.
  • Are there other issues you need to consider?
Check your answers here

Case Scenario A - Jack: suggested answers

Main Problem : Boredom

Outcomes: Reduce dependence/interaction on/with staff, reduce time spent hovering
around the office door, reduce complaining behaviour, encourage independent
activity.

Currently reinforcing his behaviour: Social interaction/conversation with staff,
staff providing an empathic ear.

Potential reinforcers: Gardening, ship building, children/home visits

Management ideas:

A. Provide positive or differential reinforcement for participating in any other
activity other than complaining to staff and office door hovering.

B. Schedule/assist him to plan and carry out other activities (ship
building/gardening) and provide verbal/social reinforcement when he is
carrying these activities out.

C. Extend Home visits to long weekends to increase time with family.

Other issues: Monitor anger management/frustration intolerance and consider referral
for anger management. Consider relevance of TLU program and address issues via
community program if more beneficial to client.

 

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