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Module

Module 7

7.0 Aims

7.1 Role of case manager

7.2a Tri-level approach
7.2b Case manager's checklist

7.3a Case history
7.3b Sources of information

7.4a Goal setting
7.4b Individual program plan

7.5 Compensation

7.6 Community services

7.7 Take home
      messages

7.8 Resources

7.9 Take the Test

7.Case management    
8.Supervising staff   


Feedback
Acknowledgements
Copyright

 

 

 

 

 

 

 

 

 

 

 


Self Study

Module 7

7.1 The role of the case manager

  • i) Role of a
    case manager
  • ii) What case management
    is like
  • iii) Emotional
    impact of TBI
  • iv) Graphic:
    Case managing people with TBI

A Case Manager is responsible for:

  • Securing and coordinating services to meet individual client needs
  • Assessment and case planning
  • Advocating for access to services
  • Monitoring and evaluating case plans.

A Case Manager must possess interpersonal helping skills to:

  • Establish and use a helping relationship when working with clients.
  • Focus primarily on enhancing a client’s coping skills.

Case Management Skills include:

  • Assessment
  • Coordination
  • Education
  • Support
  • Problem solving
  • Advocacy
  • Conflict resolution
  • Information and Liaison
  • Interviewing
  • Referral

Case Manager : Experience Of Case Management (6 min)

A case manager talking about the experience of what it is like being a case manager.


 


Jonathan & Mother : The Emotional Impact (3 min 40 sec)

Jonathan's mother (&Jonathan) talking about the emotional impact of what happened

Managers managing staff need to understand the emotional impact on people with ABI and their families.




 

 

Case management : Graphic

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Click on Person with TBI to click through the graphic. Click on A, B, C etc to go to specific slides.

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