Working with people with TBI: Staff Self-Study Module 7

TBI Staff training What you need to know Staff self study modules 1 - 9 1. Intro to TBI 2. Communication 3. Skills for independence 4. Cognitive changes 5. Behaviour changes 6. Sexuality 7. Case management 8. Supervising staff 9. Mobility Toolkits A & B A: The Next Step B: Promoting Independence Smart Phone Apps Work place learning Presenters' resources 1 - 8 1. Intro to TBI 2. Communication 3. Skills for independence 4. Cognitive changes 5. Behaviour changes 6. Sexuality 7. Case management 8. Supervising staff Search the site
Staff self study modules
Module	Module 7
1. Intro to TBI	7.0 Aims 7.1 Role of case manager 7.2a Tri-level approach 7.2b Case manager's checklist 7.3a Case history 7.3b Sources of information 7.4a Goal setting 7.4b Individual program plan 7.5 Compensation 7.6 Community services 7.7 Take home messages 7.8 Resources 7.9 Take the Test
2. Communication
3. Skills for independ
4.Cognitive changes
5. Behaviour changes
6. Sexuality
7.Case management
8.Supervising staff
9.Mobility & motor control
Feedback Acknowledgements Copyright Brain Injury Rehabilitation Unit Liverpool Hospital Brain Injury Rehabilitation Directorate (BIRD) NSW Agency for Clinical Innovation

7.1 The role of the case manager

i) Role of a
case manager
ii) What case management
is like
iii) Emotional
impact of TBI
iv) Graphic:
Case managing people with TBI

A Case Manager is responsible for:

Securing and coordinating services to meet individual client needs
Assessment and case planning
Advocating for access to services
Monitoring and evaluating case plans.

A Case Manager must possess interpersonal helping skills to:

Establish and use a helping relationship when working with clients.
Focus primarily on enhancing a client’s coping skills.

Case Management Skills include:

Assessment
Coordination
Education
Support
Problem solving
Advocacy
Conflict resolution
Information and Liaison
Interviewing
Referral

Case Manager : Experience Of Case Management (6 min)

A case manager talking about the experience of what it is like being a case manager.

Jonathan & Mother : The Emotional Impact (3 min 40 sec)

Jonathan's mother (&Jonathan) talking about the emotional impact of what happened

Managers managing staff need to understand the emotional impact on people with ABI and their families.

Case management : Graphic

The graphic may take a few moments to load.

Click on Person with TBI to click through the graphic. Click on A, B, C etc to go to specific slides.