Module

Module 8

   1   

8.0 Aims

Recruitment

8.1a Recruitment

8.1b Interviewing

Retaining and developing staff

8.2 Retaining and developing staff

Good Management

8.3a Strategies for managers

8.3b Client focus

8.3c Policies and procedures

8.3d Disillusionment

8.3e Staff stress

Role of the manager

8.4 Management      framework

8.5 Take home      messages

8.6 Resources

8.7 Take the      Test
   2    
   3   
   4   
   5    
   6    
   7    
   8    


Feedback
Copyright

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 


8.3d The disillusionment process

What happens to staff when staff management practices are not working? The disillusionment process sets it.

It is the result of staff stress. The disillusionment process moves through the following phases:

  • Enthusiasm
  • Stagnation
  • Frustration
  • Apathy
  • Staff members leaves with negative experience