Module

Module 8

8.0 Aims

Recruitment

8.1a Recruitment

8.1b Interviewing

Retaining and developing staff

8.2 Retaining and developing staff

Good Management

8.3a Strategies for managers

8.3b Client focus

8.3c Policies and procedures

8.3d Disillusionment

8.3e Staff stress

Role of the manager

8.4 Management      framework

8.5 Take home      messages

8.6 Resources

8.7 Take the      Test

Feedback
Copyright

Resources include:

• Study module handouts and overheads that are used in the face to face workshops
• Recommended reading
• References

Feedback and comments on this module are most welcome.
We especially want to hear from people who have used all or part of the module.

Click here to send us your comments and feedback

Taking the TEST is a way of checking you have learnt the key concepts.
It can also be a way of showing your organisation evidence that you have worked on the module.

The TEST includes 10 to 15 questions on the module content.
You will also be able to access sample answers once you have completed the test.

Frontline Management Competencies Guide, published by Prentice Hall and ANTA, 1998

Getting it all together – A kit that promotes independence in daily living when you have a brain injury, published by Brain Injury Rehabilitation Unit, Liverpool Health Service, Department of Health and Motor Accident Authority of NSW, 1999